Order before 12pm on Thursday 19th December for delivery before Christmas. View our Christmas Opening Times & Delivery Schedule here

Policies and Statements

Our current company policies can be viewed and downloaded through the below links.

Our Terms of Trade Policy can be found here.

Our Web Privacy Policy can be found here.

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected. 

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Our Environmental Policy can be found here.

Our Sustainability Policy can be found here.

Our Ethical Trading Policy can be found here.

Our Health & Safety Policy can be found here.

Our Quality Policy can be found here.

Our Reach Policy can be found here.

Our Modern Slavery Statement can be found here.

Our Customer Care Policy can be found here.

Our EU Data Protection Representative Information can be found here.

Our Tax Strategy Policy can be found here.

Our Whistle-blowing and Anti-Fraud, Bribery and Corruption Policy can be found here.

Our Carbon Reduction Plan can be found here.

Our Corporate Responsibility Policy can be found here.

Our Business Continuity Policy can be found here.

Our Sexual Harassment Policy can be found here.

Conformity Statements
You can access our conformity statements and other technical documents via our download centre. Simply enter the product code in the search bar provided to retrieve all our product related certifications. For any other technical support, please phone +44 (0) 333 320 8555 or email [email protected]

Website Language Translation Content
Please note that we use third party technology to translate our websites into other languages, therefore content may not be accurately translated due to the limitations of the translation software. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of our websites, and are provided "as is".  Any discrepancies or differences created in translating this content into another language are not binding and have no legal effect for compliance, enforcement, or any other purpose.

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