Frequently Asked Questions

<p>You can request free samples from us by either calling the Sales team on 0333 320 8550  or sending us a message using our <a href="https://www.polycohealthline.com/contact">Contact</a> form. Samples are subject to availability.</p>
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<p>We make every effort to ensure where possible our products have recyclable packaging. Please check individual products for packaging details. For more information about our environmental credentials, see our Social Compliance  policy .</p>
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<p>Please search for the relevant product in our catalogue. Click on the product and if a certificate of conformity is available, it will be available to download in the Downloads tab.</p>
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<p>Bin liners are usually made from plastic. Most commonly the plastic is LDPE (low density polyethylene) but heavy duty, super strong bin bags can be made of HDPE (high-density polyethylene) or LLDPE (linear low-density polyethylene).</p>
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Each individual product has its own recycling instructions. Please refer to product packaging. We are a BS EN ISO 14001:2015 registered company, information on our Environmental Impact Policy can be found here.
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<p>Currently we only service B2B for further information on how we can best help your business please contact our Customer Services Team.</p>
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An EORI number is an Economic Operator Registration and Identification number. This is only required for our Northern Ireland customers (from 1 January 2021) that are purchasing commercial goods from us (shipping from the UK to NI) to the value of more than £140. The number is used by customs authorities when exchanging information between themselves and government departments and agencies.If you are purchasing products from us for commercial use you will be required to supply your EORI no. in a...
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<p>Thank you for your enquiry I can confirm the product we have that is metal detectable is our Mob Caps (DM01BCM) </p>
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<p>These are a cotton-based glove so do not have a shelf life, it is recommended you replace them when the user notices it beginning to wear or becoming damaged.</p>
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